Certificate II in Retail Make-Up & Skin Care(SIB20110)
The Certificate II in Retail Make Up & Skin Care is a nationally accredited certificate. It prepares individuals to be competent in communicating in the workplace, interacting with customers, demonstrating and selling make-up and retail skin care products.

This qualification is designed to allow the individual to perform an agreed range of functions under supervision, involving set routines and procedures, with some accountability for the quality of results.

Possible study pathways on successful completion:

  • SIB30110 – Certificate III Beauty
  • SIB40110 – Certificate IV Beauty Therapy
  • SIB50110 – Diploma of Beauty Therapy
  • SIB50210 – Diploma of Salon Management


14 weeks full time / Part time also available (contact the college for details)

15 units: 10 core & 5 elective units
Core Unit CodesUnits of CompetencyHours
SIRXOHS001AApply safe working practices20
SIRXCOM001ACommunicate in the workplace40
SIRXIND001AWork effectively in a retail environment40
SIRXCLM001AOrganise and maintain work areas15
SIBBFAS201ADemonstrate retail skin care products25
SIBXFAS201ADesign and apply make-up40
SIBXCCS201AConduct financial transactions15
SIRXRPK002ARecommend hair, beauty and cosmetic products and services40
SIRXMER001AMerchandise products35
SIRXSLS001ASell products and services20
Elective Unit CodesUnits
SIBXCCS202AProvide service to clients15
SIRXMER005ACreate a display30
SIRXINV001APerform stock control procedures30
SIRXICT001AOperate retail technology18
SIRXRSK001AMinimise theft20

Possible career opportunities:

Beauty Retail Cosmetic Assistant, Salon Assistant, Beauty Receptionist


This qualification is suitable for an Australian Apprenticeship pathway.

Entry Requirements

There are no entry requirements to this qualification.

Employability Skills Summary

SkillIndustry/enterprise requirements for this qualification include:
CommunicationCommunication skills, both verbal and non-verbal, are used to establish and meet the needs of clients. This is done through questioning, observation and persuasion and by providing clear information on products used and services performed with a view to optimising sales of skin care and cosmetic products. Product information is read and interpreted to make safe and appropriate recommendations to clients. Communication skills are also used to follow instructions and respond to change, such as current workplace environmental sustainability procedures.
Problem solvingProblem solving skills are used when applying knowledge of contraindications to anticipate and mitigate problems by advising clients of alternative options and/or referring them to alternative practitioners. Problem-solving skills are also applied in the performance of routine retail activities, such as selling products and demonstrating make-up, skin care and cosmetic products.
Initiative and enterpriseInitiative and enterprise skills are used to identify and provide the most appropriate products to achieve an improved outcome for the client. Retail cosmetic assistants must be able to recognise situations outside their area of expertise and make appropriate recommendations, for example providing advice on the treatment of skin conditions.
TeamworkTeamwork requires knowledge of the roles and responsibilities of all team members and accepted or expected workplace practices. It includes the ability to communicate with other team members who may be part of a retail or salon team, and to support team participation in environmentally sustainable workplace practices.
Planning and organisingInformation, time and resources must be planned and organised to deliver an efficient and effective service. The needs of clients must be determined to ensure that all relevant products and equipment are available and time is managed effectively, for example when servicing a number of clients in a wedding party. The use of resources must be planned and organised to minimise waste and prevent product and environmental contamination.
Self-managementSelf-direction is required to achieve desired outcomes within the boundaries of the client's and the salon or store's requirements. This is achieved through establishing a clear understanding of these requirements and actively seeking and responding to feedback. The knowledge and application of health, hygiene and safety requirements are critical to the performance of this role.
LearningRetail make-up and skin care assistants work in a dynamic industry that experiences frequent change due to the emergence of new trends and products. In this environment they are expected to take responsibility for maintaining the currency of their knowledge by identifying and assessing learning opportunities and sources of information, including professional associations and the influences and inter-relationships with complementary industries.
TechnologyTechnology is used through the use of fixed telephones, retail equipment and in some cases electronic client booking systems. In a retail environment staff must be able to deal with situations where technology fails or becomes unavailable, for example electronic funds transfer technology.

Course fees

Payment Plans are available for students – contact administration if you require assistance with fee payments.  
Course Fees:
Total Scheduled Hours430
Hourly Tuition (RTO)$5.40
Government Funded Tuition Fee$2322.00
Government Funded Concession Tuition Fee$464.40
Enrolment Fee$295.00
Amenities Fee$45.00
Learner Guides Fee$200.00
Equipment Kit Fee$450.00
Total Government Subsidy$1290.00
Non Funded Course Fee (Fee for Service)$5500.00
Full Statement of FeesStatement of Fees


How do I know if I am eligible for Victorian Training Government Funding?

Generally, you are eligible for a government-subsidised training if you are:

  • an Australian citizen
  • an Australian Permanent Resident (holder of a permanent visa)
  • a New Zealand citizen

and are any of the following:

  • under 20 years of age
  • seeking to enrol in a Foundation Skills List course (and do not hold a Diploma or above qualification or are receiving core skills training in other sectors)
  • seeking to enrol in VCE or VCAL
  • seeking to enrol in an hairdresses apprenticeship
  • 20 years and older and ‘upskilling’ by seeking to enrol in a course at a higher level than your existing qualification.

If you are enrolled at a school, you will not be able to receive government-subsidised training for a course through the Victorian Training Guarantee, unless you are undertaking the course as part of a School-Based Apprenticeship or Traineeship.

The Government supports schools in other ways to offer vocational training to their students, so you should discuss all your options with your school.

How many courses am I eligible for?

You are eligible to commence a maximum of two subsidised courses at the same qualification level in your lifetime. This restriction applies whether or not you complete the courses. For example, this means if you have already commenced two courses at the Certificate III level, you may only commence courses at the Certificate IV level (or above).

This restriction does not apply to courses on the Foundation Skills List or to students recommencing training in the same qualification (at the same or a different provider).

Under exceptional circumstances students may apply for an exemption to the rule allowing only two commencements at the same level, enabling them to enrol in a further qualification at the same level. No exemptions are available for any other eligibility criteria.

In addition, eligible students can begin up to two subsidised courses in a year as long as you are not doing any more than two courses at a time.


If you are seeking to enrol in an hairdresser apprenticeship (not a traineeship) and you have already commenced two courses in that same year, you will be eligible for government subsidised training under the Victorian Training Guarantee if either of the two courses you previously commenced are included on the Higher Education and Skills Pre-Apprenticeship and Pathway qualifications list:

What if I want to study and I don’t meet the eligibility criteria?

You can still study at your choice of training provider if places are available, but you may not be able to access a government-subsidised place.

Some training providers do not provide government-subsidised training places and charge full fee for service rates. Some courses are only offered as full fee for service.



Students must enroll for Certificate II in Retail Make Up & Skin Care between the 1st through to 31st May 2015 and commence study by the first week in June 2015, or at a date mutually agreed upon by the Academy and the student.

Scholarship is valid for full time students only
The course must be completed within the contracted time frame so as not to incur any additional charges.

If the student fails to finish the course, or fails to finish the course within the scheduled time frame, then the scholarship amount will be forfeited.

Government Funding available to those who qualify

Beauty and Hair Academy

ITS Academy was established in 2004 as a Beauty and Hair Academy offering beauty courses in Melbourne

The beauty courses we offer are concise & fast tracked for those wishing to pursue a career in the beauty and hair industry in the eastern suburbs of Melbourne.

Students between the ages of 16-50+ of diverse backgrounds & locations, are encouraged to study & learn about this exciting, ever evolving beauty and hair Industry.

They will be armed with excellent skills in technical & communication aspects of the beauty and hair Industry.

ITS Hairdressing Academy is a Nationally Recognized Training Organisation (RTO) – a renowned beauty and hair academy in Melbourne where students are offered exceptional beauty courses & educational guidance in their career pathway in the Hairdressing & Beauty Industry.

AS a renowned beauty and hair academy our ultimate aim is to provide employment of our successful graduates in the Hairdressing & Beauty Industry by offering beauty courses in Melbourne

Beauty and Hair Courses Melbourne

Our graduates will be well prepared to begin their working career in the beauty and hair industry, as they are given the knowledge, confidence, power & results to achieve in the workforce.

They will move comfortably from the ITS Salon environment to an employer’s salon or self-managed or self- owned salon.

The ITS Salon is a fully equipped salon, catering to the public. Students have ample opportunity to build on their skills under the supervision of the Trainer at all times.

In catering to the beauty and hair industry, we also provide training for Apprentices.

Beauty and Hair Courses Melbourne

The Salon Owners & Apprentices alike, will be fully informed of, & work towards the successful completion of their apprenticeship in the Beauty and Hair Industry in Melbourne.

The point of difference for the students in the beauty and hair industry at ITS Academy Melbourne

Small class sizes for specialized learning

Full time & part time studies available

Excellent Salon facilities for practical application of theory studies

Easy payment plans for students so the focus can be studying & achieving in the Beauty and Hair Industry rather than stress regarding payments

ITS Academy recognizes the importance of choosing the correct courses for your career advancement in the Beauty and Hair Industry.

We offer world class Beauty and Hair Courses in Melbourne. Enrol today at ITS Academy a beauty school in Melbourne that caters to students from various walks of life ensuring they are well trained for the beauty and hair industry. So come enrol to our hair and beauty courses in Melbourne. Are you looking to be master the art of makeup? Then our make up courses are the right ones for you. Our make up courses are renowned and we offer the best training to our students here at ITS Academy. Our specialised training in small classrooms lets us give personal attention to all our students.